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Mobile Telephony | Billing Method

Decision Support to select the best fitting Billing Method


Prepaid or Postpaid?

Pay as you go (Prepaid)

… fits especially for private customers, who need real-time cost control.
Several discount tariffs have a very low price per minute that rarely phone users do not need to book an unlimited plan.

Important Factors for the best-fit Prepaid Tariff Plan

  • do you have a good radio reception everywhere you go?
  • remains the deposit valid even without charging and remains the SIM card active unlimited?
  • only a verbose telephone record offers full cost control!
    Several providers offers a complete telephone record in professional quality to download as PDF file! Without it you can´t win one´s case!
  • flexible refill methods of the refill card like you want:
    online at an internet portal via direct debit, automatically at lower deviation of a minimum value, monthly fixed amount via direct debit or bank transfer, refill instantly via online banking or ATM, refill card in shops, service station, kiosk, ec-Cash at a till
  • the customer service is reachable at little cost (max. 15 Cent/Min.)
  • the national price per minute to all networks costs max. 15 Cent!
  • the national price for a text message (SMS) costs max. 15 Cent!
  • you can deactivate the mailbox (using a menu on your phone or call due the customer support hotline or writing an e-mail/use a webform
  • also less costs than by the competitors to special rate numbers and calls to foreign countries
  • sparse buried in the fineprint, all conditions are clear, transparent and understandable explained
  • general business terms (German: Allgemeine Geschäftsbedingungen, abbr.: AGB) without restriction clauses

Pay monthly (Postpaid)

… fits especially for business users and for private customers with higher demands, because the providers gives you more service:
Call Waiting (CW), call-through to all numbers, toggle (calls on hold), telephone hook-up, Multi-SIM card, Homezone, call customer service for free, personal consulting in retail shops and hire-purchase are nonstandard at prepaid tariff plans. The latest technologies (e.g. 5G) and data transmission at maximum speed (e.g. LTE Max, 5G) are also offered primarily to postpaid customers.

Important Factors for the best-fit Postpaid Tariff Plan

  • do you have a good radio reception everywhere you go? (check it with a free refill card)
  • do you get a verbose telephone record from your provider?
  • only a verbose telephone record offers full cost control (without it you can´t win one´s case!)
  • the customer service hotline you can call for free
  • the national price per minute to all networks costs max. 15 Cent!
  • the national price for a text message (SMS) costs max. 15 Cent!
  • you can deactivate the mailbox by using a menu on your phone
  • also less costs than by the competitors to special rate numbers and calls to foreign countries
  • sparse buried in the fineprint, all conditions are clear, transparent and understandable explained
  • general business terms (German: Allgemeine Geschäftsbedingungen) without restriction clauses
  • a short contract duration makes a fast change easier if you are not longer happy with the provider
  • Self-service online: contract (insight, help, options, renewal, termination!)
  • has your employer contracted with a network provider (framework contract)?
    Then maybe you can get business conditions on one's own account to use it private.
    Ask your HR department or your employee organization

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